Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica Guerra

Monica Guerra

August 27, 2024

5  out of  5
rating by Monica Guerra
"I am very happy with you and thanks to Isa, she helped me a lot to get a better price and good coverage on my commercial auto policy. You provide a very professional service."
We responded:
"Monica, thank you for your positive feedback! I'm glad Isa was able to assist you in finding a better price and good coverage for your commercial auto policy. We strive to provide professional service and appreciate your recognition. If you need any further assistance, feel free to reach out. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Piya K

Piya K

August 23, 2024

1  out of  5
rating by Piya K
"Very unprofessional . They will take your info but never call you back . Or they will give u very high prices as soon you mentioned u r new driver why Inshurance so high ? They will transfer your call to 2nd person and they will say i will review and call you back but no one will ever call u back ."
We responded:
"I'm so sorry to hear about your experience Piya and I'd love to help however I can. Typically new drivers are more expensive due to having less driving experience which is common across the insurance industry, not just State Farm. Please email me at marc@marctorres.com so I can help further. Thank you. "
Profile photo of Rosie Furman

Rosie Furman

August 15, 2024

5  out of  5
rating by Rosie Furman
"Matt helped me with Car, home and life insurance. He explained all my options, he was patient and helped me truly understand what to expect during every step. Thank you"
We responded:
"Hey Rosie, Thanks a lot for your review! I'm glad Matt could assist you with your auto, home, and life insurance needs. It's great to know he explained all your options clearly and was patient throughout the process. If you have any more questions or need further assistance, feel free to reach out. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of MOSHE TAL

MOSHE TAL

August 5, 2024

5  out of  5
rating by MOSHE TAL
"Amazing staff Karina took very good care of me she found me the best quote amazingly I went through Geico Progressive Allstate and she got me the best prices ever so please ecarina and she'll take care of all your needs thank you State Farm"
We responded:
"Hey Moshe! Thanks a bunch for the awesome review! I'm really glad Karina could help you find the best quote! If you need anything else, we're here for you! - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Jose Soto

Jose Soto

July 31, 2024

5  out of  5
rating by Jose Soto
"100% satisfecho con el trabajo de Karina y Isa me ayudaron mucho y resolvieron todas mis dudas Excelente trabajo"
We responded:
"¡Muchas gracias por su comentario, Jose! Nos alegra saber que quedo 100% satisfecho con el trabajo de Karina e Isa. Apreciamos mucho sus amables palabras y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! -Marc Torres - State Farm Insurance Agent"
Profile photo of Yoreily Orellano

Yoreily Orellano

July 29, 2024

1  out of  5
rating by Yoreily Orellano
"Yolanda has been my agent for more than 10 year.. she amazing any questions I have are always answered.. the staff is also friendly.. highly recommend Since Yolanda has left I have been disappointed over and over again my policy constantly going up for no reason I call the office speak to the agents and they are clueless I spoke to Marc which he told me he will work on my policy and get back to me I am still waiting on that also let’s keep in mind the pandemic was 4 years ago the excuse I get is overwriting is backed up so it will take some months before my policy is fixed mean while i have to pay for someone’s mistake I been with start farm for over a decade NEVER experienced this i am what you call a loyal customer but don’t get treated like one"
We responded:
"Thank you for the great review! We hope to be your insurance agency of choice for another 10 years :)"
Profile photo of Kenneth Loughlin

Kenneth Loughlin

July 29, 2024

5  out of  5
rating by Kenneth Loughlin
"I worked with Matt. He quoted my home and car. He took time to educate me on coverage options, how insurance works and helped me feel confident in the decisions we made to protect my assets. I am thankful for his knowledge and patience."
We responded:
"Hey Kenneth, thanks a lot for sharing your experience! I'm really glad Matt could help you with your home and car insurance. It's awesome to know he took the time to educate you on coverage options and made you feel confident in your decisions. We're grateful for your trust in us. If you need anything else, don't hesitate to reach out! - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of shawanda cliffe

shawanda cliffe

July 28, 2024

5  out of  5
rating by shawanda cliffe
"I worked with Matt. He was professional and patient. I loved working with him and will refer my friends and family"
We responded:
"Hi Shawanda! Thanks so much for your awesome review! I'm really happy to hear that Matt was professional and patient with you. We appreciate your referrals and look forward to helping your friends and family too! If you need anything else, just let us know. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Anas F. Muqatish

Anas F. Muqatish

July 10, 2024

5  out of  5
rating by Anas F. Muqatish
"I recently got the best auto and home insurance form State Farm and I was amazed by the customer service I got. Matt Rivera was very helpful and professional and I really advise everyone to use his services. Thanks."
We responded:
"Thank you for sharing your positive experience with our auto and home insurance services! We are delighted that Matt provided you with helpful and professional customer service. We appreciate your recommendation and are here for all your insurance needs in the future. - Marc Torres, State Farm Insurance Agent, Linden, NJ"
Profile photo of Trent Furman

Trent Furman

June 30, 2024

5  out of  5
rating by Trent Furman
"Matt helped me with car insurance. He was patient, made the coverages easy to understand and answered all my questions! Thank you matt"
We responded:
"Thank you, Trent, for your positive feedback! I'm pleased to hear that Matt provided patient and clear explanations for your car insurance needs. We're grateful for the opportunity to assist you and look forward to helping with any future questions you may have. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Gabriella Gentilello

Gabriella Gentilello

June 28, 2024

5  out of  5
rating by Gabriella Gentilello
"After using liberty mutual for over 15 years, we were very upset when they weren’t able to provide us with home owners insurance for our new home. After shopping around we were directed to Matt Rivera with Marc Torres State Farm group. Our fears and concerns were immediately wiped away after talking to him. He not only was able to get us an amazing policy for our home but he beat out the auto policy that we had with liberty mutual. If you are on the fence about switching, do it! Their motto is “welcome to the family” and after speaking with them you truly feel that way. Thank you Matt for keeping our family safe!"
We responded:
"Gabriella, we are thrilled to have provided you with exceptional service and insurance options for your new home and auto policies! We are pleased that Matt was able to exceed your expectations and make you feel like part of our family. Thank you for choosing our office to keep your family safe! - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of lenndy martinez

lenndy martinez

June 19, 2024

5  out of  5
rating by lenndy martinez
"Mark and Matt are amazing. They are very helpful and work with you making sure you understand and are satisfied with the services you are getting. They will answer questions and carefully explain all your options. Thanks for the excellent service and for making this an easy transaction."
We responded:
"Thank you, Lenndy, for your glowing review! I'm pleased to hear that our office provided you with amazing service, carefully explaining all your options. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of wilo batista

wilo batista

June 13, 2024

5  out of  5
rating by wilo batista
"Muy encantado con el servicio que me brindó Isamar Montiel ,ya que pudimos procesar mi caso en español y me ofreció todas las comodidades a su alcance la recomiendo para un buenos resultados ,muchas gracias…"
We responded:
"Wilo, ¡me alegra mucho saber que Isamar le brindó un servicio excepcional en español y que se sintio cómodo con todas las comodidades ofrecidas! Agradecemos sus amables palabras y estamos aquí para ayudarle en lo que necesite en el futuro. ¡Gracias por confiar en nosotros! - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Mekhi Pillock

Mekhi Pillock

June 5, 2024

5  out of  5
rating by Mekhi Pillock
"Isa Monticello is the best everyone need to come in and see for yourself very helpful and careful to your needs she should be the representative of State Farm."
We responded:
"Mekhi, I'm pleased to hear that Isa provided you with exceptional service and met your needs with care! Your positive feedback is greatly appreciated, and we're grateful for your recommendation. If you have any future insurance needs, feel free to reach out to our office for assistance! - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of jenese caraballo

jenese caraballo

May 30, 2024

5  out of  5
rating by jenese caraballo
"Matthew Rivera has been such a great big help in helping me save on multiple insurances. He's helped me save lots on 3 vehicles and also with renter's. He's always there for assistance whenever I have questions. I've referred him to friends and will continue to do so, especially with them having a good experience as well!!"
We responded:
"Thank you, Jenese, for sharing your experience with Matthew! I'm happy to hear he helped you save on multiple insurances and provided excellent assistance. We're grateful for your referrals and look forward to assisting you and your friends further! - Marc Torres, State Farm Insurance Agent, Linden, NJ"
Profile photo of Hector Menacho

Hector Menacho

May 30, 2024

5  out of  5
rating by Hector Menacho
"They treated me well, they answered all my questions, I am very happy. !!!!!!"
We responded:
"Hector, we are thrilled to hear that you had a great experience with us! We are pleased that we could answer all your questions and provide excellent service. Thank you for choosing our office for your insurance needs! Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Margarita Garcia

Margarita Garcia

May 29, 2024

5  out of  5
rating by Margarita Garcia
"I called Mark Torres, State Farm agency and had the pleasure of speaking with Matt. He had knowledgeable & patience. He answered all my questions. He got me a great quote and I’m very happy with my new car insurance. Will definitely recommend Thank you for all your help."
We responded:
"Margarita, I'm thrilled to hear that Matt provided knowledgeable and patient service, answered all your questions, and got you a great quote for your new car insurance! We're pleased you're happy with our service and appreciate your recommendation. If you need anything in the future, feel free to reach out. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Douglas Nunez

Douglas Nunez

May 21, 2024

5  out of  5
rating by Douglas Nunez
"Wonderful service 👏 and very nice customer service 👍"
We responded:
"Thank you, Douglas, for your wonderful review! We're pleased to hear you had a very nice experience with our team. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Rolando Torres

Rolando Torres

May 19, 2024

5  out of  5
rating by Rolando Torres
"Thank you so much for your assistance Liliana, I wasn't sure which way to go about my Life Insurance, and you directed me! Great service and advice."
We responded:
"Thank you so much for your positive feedback, Rolando! I'm glad Liliana was able to assist you with your Life Insurance decisions. We appreciate your kind words and are here for any future insurance needs you may have. - Marc Torres - State Farm Insurance Agent, Linden, NJ"
Profile photo of Alan Sanabia

Alan Sanabia

May 2, 2024

5  out of  5
rating by Alan Sanabia
"I was having a hard time trying to get insurance. So I called State Farm at Mark Torres office. I spoke to a lady named Isa. I can say that she took her job seriously and promised me she will do everything possible to help me, and she did. It's hard to find people that actually go far and beyond for their customers. If it wasn't for her, I would of lost my job. I will most definitely recommend people to state farm and I can truly say that Mark Torres hires nothing but professionals."
We responded:
"Alan, we are grateful for your kind words and thrilled to hear about your positive experience with Isa. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Isa exceeded your expectations. - Marc Torres - State Farm Insurance Agent"
Profile photo of Yami Picado

Yami Picado

April 30, 2024

5  out of  5
rating by Yami Picado
"Excellent service from Ms. Isa. Really appreciate her time to explain everything."
We responded:
"Thank you for the five-stars, Yami! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Marc Torres - State Farm Insurance Agent"
Profile photo of Lucas Vaca

Lucas Vaca

April 30, 2024

5  out of  5
rating by Lucas Vaca
"Thank you Isa for your help"
We responded:
"Lucas, thank you! We appreciate your trust in us to take care of your insurance policies. - Marc Torres - State Farm Insurance Agent"
Profile photo of Jonathan Perez

Jonathan Perez

April 29, 2024

5  out of  5
rating by Jonathan Perez
"Great customer service, Isa was my agent helped me getting a quote on my new vehicle. Highly reccomended."
We responded:
"Thank you for the five stars, Jonathan! And thank you for the praise for Isa! -Marc Torres - State Farm Insurance Agent"
Profile photo of Marcos Cruz

Marcos Cruz

April 23, 2024

5  out of  5
rating by Marcos Cruz
"Excelente atención"
We responded:
"¡Marcos, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Marc Torres - State Farm Insurance Agent"
Profile photo of Chinh Nguyen

Chinh Nguyen

April 12, 2024

5  out of  5
rating by Chinh Nguyen
"He is great. Helped me all the way to get me the best policy!"
We responded:
"We love seeing five-stars, Chinh! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Marc Torres - State Farm Insurance Agent"